Job Description
Join our award-winning team in San Antonio! We're urgently hiring motivated Customer Service Representatives with paid training. No experience required – we invest in your growth! Enjoy competitive pay, comprehensive benefits, and a supportive team environment. Help us deliver exceptional customer experiences while advancing your career.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and product-related issues
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Meet performance metrics for response time and resolution
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college preferred)
- Exceptional verbal and written communication skills
- Strong problem-solving abilities
- Proficient with Microsoft Office suite
- Ability to work flexible shifts (including weekends)
- Previous customer service experience a plus
- Must pass background check and drug screen