Job Description
Join Minneapolis's Premier Call Center Team at Our Exclusive Hiring Event!
Minneapolis Connect Solutions is seeking passionate Customer Service Representatives to join our award-winning team. We're hosting a one-day hiring event on October 15th at our downtown Minneapolis headquarters. Enjoy competitive pay, comprehensive benefits, and a vibrant work environment with growth opportunities. No experience required—we provide full paid training!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and resolution time
- Collaborate with team members to improve customer experience
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (typing 30+ WPM)
- Positive attitude and problem-solving mindset
- Availability to work flexible shifts including weekends
- Reliable transportation to downtown Minneapolis location