Job Description
Join our dynamic team as a Customer Service Representative with immediate daily pay opportunities! Express Staffing Solutions is seeking passionate professionals to deliver exceptional support to our diverse client base in Houston. Enjoy the flexibility of contract work with the security of competitive daily compensation.
Why Work With Us?
- Daily Pay: Receive your earnings every single day
- Flexible Scheduling: Full-time/part-time options available
- Career Growth: Pathways to permanent positions
- Comprehensive Training: Industry-leading onboarding program
Make an immediate impact while building valuable experience in a supportive, fast-paced environment.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve product/service issues with empathy and efficiency
- Process orders, returns, and account modifications
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Maintain performance metrics for quality and resolution rates
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Exceptional verbal/written communication skills
- Strong problem-solving abilities and emotional intelligence
- Proficiency with Microsoft Office and CRM platforms
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and commitment to customer satisfaction
- Must pass background check and drug screening