Job Description
Join our dynamic customer service team in Jacksonville, FL and experience the freedom of daily pay! We're seeking motivated Customer Service Representatives to deliver exceptional support while enjoying immediate compensation for your work. No more waiting for weekly or bi-weekly paychecks – get paid daily for your efforts!
Why Choose Us?
- Same-day pay processing
- Flexible contract hours
- Comprehensive training provided
- Career advancement opportunities
- Supportive team environment
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet daily performance metrics for call quality and resolution times
- Collaborate with team members to improve customer satisfaction
- Identify upsell opportunities for additional services
- Maintain product knowledge through ongoing training modules
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Excellent verbal/written communication skills
- Ability to type 40+ WPM with 95% accuracy
- Proficient in CRM software and MS Office Suite
- Strong problem-solving and conflict resolution abilities
- Reliable internet connection and quiet home workspace
- Must pass background check and drug screening