Job Description
Join Coastal Connect Solutions, a leading customer experience firm in Long Beach! We're seeking dynamic Customer Service Representatives to deliver exceptional support while enjoying the flexibility of daily pay. This contract position offers competitive hourly rates with same-day payouts for completed shifts.
Why Choose Us?
- Get paid DAILY for your work
- Flexible scheduling with day/evening/weekend options
- Free on-site parking and modern workspace
- Comprehensive training and career growth opportunities
- Health benefits available for eligible contractors
Perfect for students, gig economy professionals, or anyone seeking immediate compensation. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound customer calls and digital inquiries
- Resolve billing, technical, and account-related issues
- Document interactions accurately in CRM systems
- Meet/exceed quality and productivity metrics
- Collaborate with team members to improve processes
- Adhere to compliance and security protocols
- Upsell products/services when appropriate
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience
- Strong communication and problem-solving skills
- Proficiency with CRM software (e.g., Salesforce, Zendesk)
- Ability to work flexible shifts including weekends
- Pass background check and drug screen
- Bilingual (English/Spanish) preferred
- Valid CA driver's license if field support needed