Job Description
Join Miami's fastest-growing customer service team with DAILY PAY! We're seeking energetic professionals to deliver exceptional support while enjoying the freedom of getting paid every single day. This contract position offers unmatched flexibility for students, gig workers, and those seeking supplemental income. Our modern downtown office provides a collaborative environment with cutting-edge technology and comprehensive training. Experience the thrill of making an immediate impact while earning daily cash flow!
Why Daily Pay Changes Everything:
- Get paid DAILY for your work
- No more waiting for weekly/biweekly checks
- Flexible scheduling around your life
- Immediate financial relief
- Fast-track to career advancement
Responsibilities
- Handle inbound/outbound customer calls with empathy and professionalism
- Resolve billing inquiries, technical issues, and product questions
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (CSAT, AHT, FCR)
- Collaborate with cross-functional teams for complex resolutions
- Proactively identify upsell opportunities
- Master company products/services through continuous training
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Exceptional verbal/written communication skills
- Proficient with CRM software (Salesforce, Zendesk)
- Type 40+ WPM with strong computer literacy
- Ability to multitask in high-volume environments
- Spanish bilingualism is a major plus
- Must pass background check and drug screen