Job Description
Join Atlanta's fastest-growing customer support team with same-day pay! We're hiring energetic professionals for inbound/outbound call center roles at our downtown Atlanta hub. No experience required – we provide comprehensive training and a supportive team environment. Enjoy flexible scheduling, performance bonuses, and weekly paydays through our secure daily pay platform. Perfect for students, gig workers, and career changers seeking immediate income.
Responsibilities
- Handle 50-80 daily inbound/outbound customer calls
- Resolve billing inquiries, technical issues, and service complaints
- Document interactions accurately in CRM systems
- Meet/exceed quality and productivity metrics
- Collaborate with team leads on complex escalations
- Participate in bi-weekly coaching sessions
Qualifications
- High school diploma or equivalent
- Strong communication skills and clear diction
- Type 35+ WPM with 95% accuracy
- Ability to work flexible shifts (days/evenings/weekends)
- Basic computer proficiency
- Pass background check and drug screen
- Reliable transportation to downtown location