Job Description
Join our award-winning customer service team in Detroit and experience the freedom of daily pay! We're seeking passionate individuals to deliver exceptional support while enjoying immediate access to earnings. No more waiting for bi-weekly checks—get paid daily for your hard work!
Why Work With Us?
• Daily pay option through our proprietary platform
• Comprehensive training and career advancement
• Health benefits, PTO, and retirement plans
• Vibrant downtown Detroit office culture
• Hiring event on October 15th—apply now!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve issues efficiently using CRM tools and knowledge base
- Document interactions and update customer profiles
- Meet/exceed performance metrics for resolution time and satisfaction
- Collaborate with team members to improve service quality
- Participate in ongoing product and process training
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience
- Proficiency with Microsoft Office and CRM systems
- Exceptional verbal/written communication skills
- Ability to multitask in fast-paced environments
- Strong problem-solving and conflict resolution abilities
- Flexibility to work evenings/weekends as needed