Job Description
Join SupportHub Solutions as a Local Customer Service Representative and enjoy the flexibility of daily pay! We're hiring energetic professionals in Fresno to deliver exceptional customer experiences. This contract role offers immediate compensation and opportunities for growth in a dynamic environment.
Why Join Us?
- Daily pay processing – get paid for every shift worked
- Comprehensive training provided
- Flexible scheduling options
- Performance-based bonuses
Responsibilities
- Handle inbound/outbound customer calls with empathy and professionalism
- Resolve product/service inquiries through multiple channels (phone, email, chat)
- Document interactions accurately in CRM systems
- Meet/exceed quality and productivity targets
- Collaborate with team members to resolve complex issues
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and in team settings
- Basic computer proficiency with MS Office suite
- Flexible availability including weekends
- Positive attitude and customer-first mindset