Job Description
Join our award-winning call center team and enjoy the freedom of daily pay! We're seeking motivated Customer Service Representatives in Louisville, KY with no experience necessary – paid training provided. As a leader in customer satisfaction, we offer competitive hourly wages, flexible scheduling, and a supportive team environment. Earn your paycheck daily and build a rewarding career in customer service with comprehensive benefits including health insurance, paid time off, and advancement opportunities.
Why Choose Us?
- Daily pay option – get paid faster!
- Free paid training program
- Comprehensive benefits package
- Career growth opportunities
- Modern, collaborative work environment
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries, complaints, and billing issues
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call handling time, quality scores)
- Collaborate with team members to improve service delivery
- Adhere to company policies and security protocols
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency with ability to navigate multiple systems
- Reliable transportation to downtown Louisville location
- Ability to work flexible shifts including evenings/weekends
- Previous customer service experience preferred but not required
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening