Job Description
Join our Hiring Event in Louisville, KY! We are seeking dedicated Customer Service Representatives who want a career with Daily Pay options and a supportive, modern team environment.
As a vital link between our company and our clients, you will handle inquiries with professionalism and empathy. This is a fantastic opportunity for local talent looking for stability and immediate income. We offer top-tier training and a culture that rewards performance.
Responsibilities
- Process customer orders, inquiries, and complaints efficiently via phone and email.
- Provide accurate product information and troubleshooting assistance to resolve issues.
- Update customer accounts and maintain detailed, accurate records in our CRM system.
- Collaborate with the sales and support teams to resolve complex escalations.
- Adhere to all company policies, quality assurance standards, and compliance regulations.
- Identify upselling opportunities within established guidelines to maximize customer value.
Qualifications
- High school diploma or GED is required.
- Previous customer service experience is a plus but not mandatory for the right candidate.
- Excellent verbal communication skills and a friendly, professional phone voice.
- Proficiency with computers and basic office software.
- Ability to type at least 35 WPM accurately.
- Reliable transportation and a stable work history.