Job Description
Join Detroit's premier customer service team at our exclusive hiring event! We're seeking passionate individuals to deliver exceptional support to our diverse clientele. Enjoy competitive pay, comprehensive benefits, and a vibrant work environment in the heart of Motor City. No experience required – we provide paid training!
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders, returns, and service requests
- Maintain detailed customer records in CRM systems
- Collaborate with cross-functional teams to resolve complex issues
- Meet/exceed performance metrics for satisfaction and efficiency
- Identify opportunities to enhance service quality
- Participate in continuous improvement initiatives
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to work in fast-paced environment
- Basic computer proficiency
- Positive attitude and team player mentality
- Reliable transportation to downtown Detroit
- Availability to work flexible shifts including weekends
- Customer service experience preferred but not required