Job Description
Join Coastal Connect Solutions as an Entry-Level Customer Service Representative and launch your career in customer excellence! We're hosting a dynamic hiring event to find passionate individuals who thrive in fast-paced environments. Enjoy competitive pay, comprehensive benefits, and a supportive team culture focused on growth. No experience required – we provide paid training to help you succeed. Work in our modern Virginia Beach office with stunning ocean views and flexible scheduling options. Ready to make a difference? Apply today and join our award-winning team!
Responsibilities
- Deliver exceptional customer service via phone, email, and chat channels
- Resolve customer inquiries, complaints, and technical issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training and skill development
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in dynamic environments
- Basic computer proficiency with MS Office Suite
- Positive attitude and customer-first mindset
- Reliable transportation to Virginia Beach office
- Availability to work flexible shifts including weekends
- No prior experience necessary – training provided