Job Description
Join our award-winning team at Global Support Solutions! We're hosting an exclusive hiring event for motivated individuals seeking entry-level Customer Service Representative roles in Wichita, KS. No experience necessary – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your voice matters. This is your chance to launch a rewarding career in customer service!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues efficiently while maintaining high satisfaction scores
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex cases
- Meet/exceed performance metrics for response time and resolution
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- Excellent verbal/written communication skills
- Strong problem-solving abilities and empathy
- Basic computer proficiency with typing 30+ WPM
- Positive attitude and willingness to learn
- Ability to work flexible shifts including weekends
- U.S. work authorization required