Job Description
Join our award-winning call center team in Indianapolis! We're hosting a hiring event for motivated individuals seeking no-experience-required careers in customer service. Enjoy competitive pay, comprehensive benefits, and paid training. Advance your career while making a difference in your community!
What We Offer:
- Weekly pay with direct deposit
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Clear career advancement path
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in customer records
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to improve service delivery
- Participate in ongoing training programs
- Adhere to company compliance and security protocols
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required
- Strong communication and active listening skills
- Ability to type 25+ WPM
- Comfortable with technology and multitasking
- Positive attitude and problem-solving mindset
- Must pass background check and drug screen
- Reliable transportation to our Indianapolis location