Job Description
Join our exclusive hiring event for Customer Service Representatives in Baltimore, MD and Virginia! No experience required – we provide comprehensive training to launch your career in customer support. Connect with hiring managers, interview on-site, and receive instant job offers for full-time positions with competitive benefits and growth opportunities.
Why Apply?
- Comprehensive paid training program
- Health insurance, 401k, and paid time off
- Clear career advancement paths
- Work-from-home flexibility after training
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Document interactions in CRM systems accurately
- Collaborate with team to resolve complex issues
- Meet performance metrics for call quality and resolution
- Update customer records and maintain data integrity
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent
- Excellent verbal/written communication skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency (typing 30+ WPM)
- Positive attitude and customer-first mindset
- No prior experience required – training provided