Job Description
Join our exclusive hiring event for Part-Time Customer Service Representatives across Raleigh, NC and Virginia! We're seeking passionate individuals to deliver exceptional support experiences. This hybrid role offers flexible scheduling and comprehensive training. Apply today to start your customer service career with a leader in the industry!
Responsibilities
- Resolve customer inquiries via phone, email, and chat channels
- Process orders, returns, and service requests with precision
- Document interactions in CRM systems with 100% accuracy
- Collaborate with team members to resolve escalated issues
- Meet performance metrics for response time and resolution rate
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible shifts (evenings/weekends)
- Proficiency with Microsoft Office and CRM tools
- Valid authorization to work in the United States