Job Description
Ready to launch your customer service career? Join our exclusive hiring event for Entry-Level Customer Service Representatives in New York, NY and Ohio! Connect directly with hiring managers and secure your spot in a dynamic, growth-oriented team.
At CustomerCare Careers, we invest in your success through comprehensive training, competitive benefits, and clear career paths. No experience? No problem! We value your passion for helping others and provide all the tools you need to thrive.
What We Offer:
- Hourly pay starting at $18.00 - $24.00
- Health benefits and retirement plans (after 90 days)
- Paid training and certification programs
- Flexible scheduling options
- Clear advancement opportunities
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently with empathy and professionalism
- Document interactions and maintain accurate records in CRM systems
- Collaborate with team members to ensure consistent service delivery
- Adhere to company policies while maintaining high customer satisfaction
- Continuously improve product knowledge to provide accurate solutions
- Participate in ongoing training to enhance service skills
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Customer-focused mindset with problem-solving abilities
- Basic computer proficiency (Microsoft Office, CRM systems)
- Ability to multitask in a fast-paced environment
- Previous customer service experience preferred but not required
- Authorization to work in the United States