Job Description
Join our exclusive hiring event for entry-level Customer Service Representatives in Virginia Beach and North Carolina! Coastal Connect Solutions is seeking passionate individuals to deliver exceptional customer experiences in a dynamic, growth-oriented environment. No experience? No problem! We provide comprehensive training and career advancement opportunities. Why join us? Competitive pay, comprehensive benefits, and a supportive team culture. Event Details: October 15-17, 2023 | 9:00 AM - 4:00 PM | Virginia Beach Convention Center. Walk-ins welcome!
Responsibilities
- Resolve customer inquiries via phone, email, and chat with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex issues
- Meet performance metrics for response time and resolution rate
- Identify opportunities to improve customer experience
- Adhere to company policies and compliance standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college preferred)
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer proficiency (typing, CRM software)
- Customer service mindset with patience and positivity
- Reliable transportation to Virginia Beach event location
- Flexible availability including evenings/weekends
- No experience required - training provided!