Job Description
Ready to launch your customer service career? No experience needed! Join our exclusive hiring event for Customer Service Representatives in Baltimore, MD and Virginia. We're seeking enthusiastic individuals to join our award-winning team with competitive pay, comprehensive benefits, and paid training.
Why Join Us?
- Industry-leading starting wages ($18-$22/hour)
- Full-time positions with health/dental/vision benefits
- Career advancement opportunities
- Modern, collaborative work environment
Event Details: October 15th, 9AM-4PM at our Baltimore headquarters. Bring your resume and photo ID for on-site interviews!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Meet performance metrics for call quality and resolution time
- Collaborate with team members to enhance customer experience
- Participate in ongoing training programs
Qualifications
- No prior experience required - we provide comprehensive training!
- High school diploma or equivalent
- Exceptional communication and listening skills
- Strong problem-solving abilities
- Ability to navigate multiple computer systems
- Reliable transportation to event/work location
- Positive attitude and team player mentality