Job Description
Join our Hiring Event and launch your career in customer service! Global Support Solutions is seeking motivated individuals with no prior experience to join our dynamic team. We provide comprehensive training and growth opportunities in a supportive environment. If you're passionate about helping others and ready to build a professional future, this is your opportunity!
What We Offer:
- Comprehensive paid training program
- Health benefits after 90 days
- Performance-based bonuses
- Career advancement opportunities
- Modern downtown Atlanta workspace
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service
- Meet daily performance metrics for quality and speed
- Identify opportunities for process improvements
- Maintain professional communication standards
Qualifications
- High school diploma or equivalent
- No prior experience required
- Strong written and verbal communication skills
- Proficient with basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable internet connection for remote work options
- Willingness to work flexible schedules