Job Description
Are you looking for a rewarding career with immediate impact? Horizon Customer Solutions is hosting a Hiring Event in Raleigh, NC, and we are looking for dedicated individuals to join our team. We pride ourselves on providing exceptional service and offer competitive pay with the flexibility of daily pay options. Join us and be part of a company that values your growth and contribution.
Why Join Us?
- Flexible Pay: Access your earnings daily with our daily pay option.
- Growth Opportunities: Clear career path and advancement within the company.
- Supportive Environment: Work with a team that celebrates your success.
Responsibilities
- Interact with customers via phone, email, and chat to resolve inquiries and provide product information.
- Assist customers with account issues, billing questions, and service requests.
- Maintain accurate and up-to-date customer records in the CRM system.
- Collaborate with team members to ensure high-quality service standards are met.
- Identify opportunities to upsell products or services to existing clients.
Qualifications
- High school diploma or GED equivalent.
- Previous customer service experience is preferred but not required for this hiring event.
- Strong verbal and written communication skills.
- Proficiency in using computers and standard office software.
- Ability to handle high call volumes and maintain a positive attitude under pressure.