Job Description
Are you looking for a career with Daily Pay options? Apex Talent Solutions is hosting a special Hiring Event for motivated Customer Service Representatives in Dallas, TX. Join a team that values your hard work and offers flexible schedules.
In this role, you will be the face of our brand, assisting clients with inquiries, resolving issues efficiently, and ensuring a premium customer experience. Whether you are based in Dallas or open to opportunities in Virginia, we have positions waiting for you.
What You'll Get:
- Competitive hourly pay ($18 - $24.50/hr)
- Access to Daily Pay technology (get paid daily!)
- Immediate start dates available
- Professional training and career growth
Responsibilities
- Handle incoming customer calls and emails with a focus on high-quality service and problem resolution.
- Manage customer accounts, process orders, and ensure accuracy in data entry.
- Escalate complex issues to the appropriate department or supervisor while maintaining a professional demeanor.
- Collaborate with team members to improve service processes and customer satisfaction scores.
- Maintain a thorough understanding of company products and services to provide accurate information.
- Document all customer interactions and feedback in the CRM system.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service, sales, or support is preferred but not required.
- Strong verbal and written communication skills.
- Proficiency in using computer systems and CRM software is a plus.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Reliable internet connection and computer for remote or hybrid roles (if applicable).
- Must be available to attend the Hiring Event in Dallas or virtually.