Job Description
Join our award-winning team at Global Connect Solutions! We're hosting an exclusive hiring event for motivated individuals seeking to launch their career in customer service. No experience required – we provide comprehensive paid training and career growth opportunities. Enjoy competitive pay, benefits, and a supportive work environment in the heart of Atlanta.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to work flexible hours (including weekends)
- Basic computer proficiency (typing 25+ WPM)
- Positive attitude and customer-first mindset
- Must attend on-site hiring event