Job Description
Join our award-winning customer service team in Oklahoma City! We're seeking passionate individuals for immediate full-time roles with comprehensive paid training. Enjoy competitive pay, flexible scheduling, and opportunities for advancement. Perfect for career changers or recent graduates – no prior experience required!
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders, returns, and service requests
- Maintain detailed customer records in CRM systems
- Collaborate with teams to resolve complex issues
- Meet performance metrics for quality and efficiency
- Identify upsell opportunities to enhance customer experience
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to type 30+ WPM
- Customer-focused mindset with patience
- Basic computer proficiency
- Reliable internet access for remote training
- Must pass background check