Job Description
Join our award-winning call center team in Oklahoma City and start your career immediately! Premier Call Solutions is seeking energetic Customer Service Representatives to provide exceptional support to our diverse client base. No experience necessary – we provide comprehensive paid training!
Why Choose Us? Enjoy competitive hourly pay, flexible scheduling options, and rapid advancement opportunities. Our state-of-the-art facility offers a collaborative environment with performance bonuses and recognition programs. Benefits include health insurance (after 90 days), paid time off, and 401(k) matching.
Responsibilities
- Handle high-volume inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems while meeting quality metrics
- Collaborate with team members to maintain consistent service standards
- Participate in ongoing training to enhance product knowledge and soft skills
- Identify upsell opportunities to contribute to team revenue goals
Qualifications
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency and typing accuracy (30+ WPM)
- Positive attitude with customer-first mindset
- Reliable transportation to our Oklahoma City facility
- Previous call center experience preferred but not required