Job Description
Join our award-winning customer service team in Oklahoma City! We're hosting an exclusive immediate hire hiring event for motivated individuals ready to deliver exceptional support. As a Customer Service Representative, you'll be the voice of our brand, resolving inquiries with empathy and efficiency. Enjoy competitive pay, comprehensive benefits, and rapid onboarding. Don't miss this opportunity to launch your career with a company that invests in its people. Walk-ins welcome at our hiring event!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve product/service issues using CRM systems and knowledge bases
- Document interactions and maintain accurate case records
- Collaborate with technical teams to escalate complex issues
- Meet/exceed performance metrics for quality and efficiency
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or call center experience
- Strong communication and conflict resolution skills
- Proficiency with CRM software (Salesforce, Zendesk)
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Availability for flexible shifts including evenings/weekends