Job Description
Join our award-winning Memphis team as a Customer Service Representative! We're seeking passionate individuals to deliver exceptional support to our local community. No experience required – we provide comprehensive paid training to ensure your success. Enjoy competitive pay, benefits, and a supportive environment where your growth is prioritized. Start your career journey today with one of Tennessee's most trusted employers!
Responsibilities
- Resolve customer inquiries via phone, email, and in-person with empathy and efficiency
- Process transactions and maintain accurate client records in our CRM system
- Collaborate with team members to resolve complex service issues
- Proactively identify opportunities to improve customer experiences
- Adhere to company policies and regulatory compliance standards
- Participate in ongoing training to enhance product knowledge
- Support community outreach initiatives during local events
Qualifications
- High school diploma or equivalent (college preferred)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Commitment to providing outstanding customer service
- Reliable transportation for occasional off-site duties
- Must pass background check and drug screening