Job Description
Join Our Milwaukee Team Today!
Elite Contact Solutions is seeking enthusiastic Customer Service Representatives for immediate hire in Milwaukee, WI. No experience necessary—comprehensive paid training provided! Enjoy competitive pay, flexible scheduling, and a supportive work environment. Start your rewarding career in customer service with one of Wisconsin's top-rated employers.
What We Offer:
- Comprehensive paid training program
- Competitive hourly wages + performance bonuses
- Health, dental, and vision benefits
- 401(k) with company match
- Paid time off and holidays
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve customer inquiries and technical issues
- Document interactions in CRM systems accurately
- Meet daily performance metrics (call volume, quality)
- Collaborate with team members to improve service
- Adhere to company policies and security protocols
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to navigate multiple computer systems
- Reliable internet connection for remote options
- Positive attitude and problem-solving mindset
- Willingness to work flexible shifts (including evenings)
- No criminal history (background check required)