Job Description
We are looking for enthusiastic individuals to join our dynamic team as Customer Service Representatives. This is a fantastic opportunity for those seeking Immediate Start positions with No Experience Required. If you are a great communicator with a passion for helping others, we want to hear from you!
Our client is a leading provider in the telecommunications industry, serving thousands of customers across New York and beyond. We offer a supportive work environment, competitive benefits, and clear pathways for career advancement.
Why Apply?
- Immediate hiring process and start dates available.
- Zero experience necessary – full training provided.
- Competitive hourly pay with performance bonuses.
- Modern office environment in the heart of Manhattan.
Responsibilities
- Answer incoming customer calls and emails in a professional and courteous manner.
- Resolve customer inquiries, complaints, and technical issues efficiently.
- Process orders, cancellations, and account changes accurately.
- Document all customer interactions in the CRM system.
- Escalate complex issues to the senior support team when necessary.
- Maintain a high level of product knowledge to assist customers effectively.
Qualifications
- High school diploma or GED equivalent required.
- Must be 18 years of age or older.
- Strong verbal communication and listening skills.
- Basic computer literacy and typing speed of 35+ WPM.
- Ability to work flexible shifts, including evenings and weekends.
- Reliable internet connection (for remote options).