Job Description
Join GlobalConnect Solutions and become a vital part of our award-winning customer service team! We're hosting an exclusive hiring event in Memphis to fill multiple full-time call center positions. Enjoy competitive pay, comprehensive benefits, and a supportive work environment designed for career growth. No prior experience required – we provide paid training!
Event Details:
📅 Date: October 15, 2023
⏰ Time: 9:00 AM - 4:00 PM
📍 Location: Memphis Convention Center, Ballroom B
🎁 On-the-spot interviews & offers available!
Responsibilities
- Handle inbound/outbound calls with exceptional professionalism
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve processes
- Participate in ongoing training programs
- Adhere to all compliance and security protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong communication & active listening skills
- Ability to navigate multiple software systems
- Resilience under pressure and problem-solving mindset
- Reliable transportation to event location
- Flexible availability including weekends/evenings
- Positive attitude with customer-first focus
- Basic computer proficiency (typing 30+ WPM)