Job Description
Join Pacific Connect Solutions' exclusive hiring event for entry-level customer service representatives in Long Beach! No experience necessary – we provide comprehensive training to launch your career in a dynamic call center environment. Enjoy competitive pay, benefits, and growth opportunities in a supportive team setting. Perfect for motivated individuals seeking stable employment with advancement potential.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical support issues
- Document interactions accurately in CRM systems
- Meet daily performance metrics and quality standards
- Collaborate with team members to enhance service delivery
- Participate in ongoing training programs
- Adhere to company policies and security protocols
Qualifications
- High school diploma or equivalent
- Strong communication skills (written and verbal)
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and customer-focused mindset
- No call center experience required
- Reliable transportation to Long Beach location
- Flexible availability including weekends