Job Description
Are you ready to start your career immediately? Apex Support Solutions is currently hiring Customer Service Representatives in Louisville, KY. We are looking for enthusiastic, reliable individuals who want to join a fast-paced team and grow their career without any prior experience required.
We offer a dynamic work environment, comprehensive training, and immediate opportunities for advancement. If you have a friendly demeanor and a willingness to learn, we want to hear from you!
Why Join Us?
- Immediate Start: Begin earning as soon as today or this week.
- No Experience Necessary: We provide full paid training.
- Competitive Pay: Earn $16.00 - $20.00 per hour based on shift and performance.
- Benefits Package: Medical, dental, vision, and 401(k) options available.
Don't miss this chance to become part of a top-rated call center team in Kentucky!
Responsibilities
- Handle inbound and outbound customer calls with a focus on delivering excellent service.
- Answer customer inquiries regarding products, services, and account status.
- Resolve customer complaints and issues efficiently and professionally.
- Enter and update customer information accurately into the CRM system.
- Follow scripts and guidelines to ensure consistency and compliance.
- Escalate complex issues to the supervisor or senior management team when necessary.
- Collaborate with team members to meet daily and monthly performance goals.
Qualifications
- High school diploma or GED equivalent required.
- Must be at least 18 years of age.
- Basic computer literacy and typing skills (30+ WPM).
- Excellent verbal communication and active listening skills.
- Ability to remain calm and professional in high-pressure situations.
- Reliable internet connection and computer for remote training (if applicable).
- Willingness to work flexible shifts, including evenings and weekends.