Job Description
Join our award-winning team at San Antonio Connect Solutions as a Customer Service Representative! We're seeking motivated individuals with no prior experience to provide exceptional support to our diverse clientele. Enjoy a supportive work environment, comprehensive training, and opportunities for career growth in our modern downtown facility. Full benefits package included!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to improve service delivery
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent required
- No prior experience necessary - we provide full training!
- Strong communication and active listening skills
- Ability to navigate multiple computer systems simultaneously
- Patience and problem-solving aptitude
- Reliable transportation to downtown San Antonio location