Job Description
Join our award-winning team as a Customer Service Representative! We're hosting an exclusive hiring event for motivated individuals with no prior experience. Enjoy comprehensive training, competitive benefits, and a supportive environment where your growth is our priority. Make an impact while advancing your career in one of America's most dynamic cities.
What We Offer:
- Full-time position with day-one benefits
- 401(k) with company match
- Paid time off and holidays
- Career advancement opportunities
- Modern downtown Atlanta office
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet performance metrics for response time and resolution
- Process orders and returns efficiently
- Identify upsell opportunities
- Participate in weekly training sessions
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Basic computer proficiency
- Positive attitude and adaptability
- Ability to work flexible shifts
- Strong problem-solving aptitude
- No experience required - we train!