Job Description
Join our award-winning team as a Customer Service Representative in Kansas City! We're seeking passionate individuals with no prior experience – we provide comprehensive paid training to set you up for success. Enjoy competitive pay, benefits, and a supportive environment where your growth matters.
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Document interactions accurately in CRM systems
- Collaborate with team to improve service processes
- Meet performance metrics for response time and satisfaction
- Identify opportunities to enhance customer experiences
- Participate in ongoing training and development
Qualifications
- No experience required – we train you!
- High school diploma or equivalent
- Strong communication skills
- Ability to navigate multiple software systems
- Customer-focused mindset
- Reliable internet connection for remote options
- Must pass background check