Job Description
Join our dynamic team at Oakland Customer Solutions! We're hosting a hiring event for entry-level call center positions in Oakland, CA. No prior experience is required – we provide comprehensive training to launch your career in customer service. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our supportive environment.
Why Choose Us?
- Free paid training program
- Health benefits after 60 days
- Performance-based bonuses
- Modern downtown Oakland location
- Clear career growth path
Hiring Event Details:
Date: October 28, 2023
Time: 9:00 AM - 4:00 PM
Location: 2500 Broadway, Suite 100, Oakland, CA 94612
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet daily performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Participate in ongoing training sessions
- Adhere to company compliance protocols
Qualifications
- No prior call center experience required
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Basic computer proficiency (typing, navigation)
- Ability to work in a fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown Oakland
- Must be available for evening/weekend shifts