Job Description
Join our award-winning customer service team in San Antonio! We're seeking passionate individuals with no prior experience to provide exceptional support to our clients. Enjoy comprehensive paid training, flexible scheduling, and a supportive environment where your growth is our priority. At Elite Support Solutions, we invest in our people and offer clear career advancement paths into leadership and specialized roles.
What We Offer:
- 4-week paid training program
- Competitive hourly wage + performance bonuses
- Health benefits, dental, and vision insurance
- Paid time off and holiday pay
- 401(k) with company match
Responsibilities
- Delocate customer inquiries via phone, email, and chat
- Resolve technical issues and product concerns
- Document interactions in CRM systems
- Collaborate with technical escalation teams
- Maintain customer satisfaction metrics
- Participate in ongoing training sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Proficient with basic computer applications
- Ability to work flexible shifts (including weekends)
- Positive attitude and team player mentality
- No prior experience necessary