Job Description
Start your career in customer service with Atlanta's leading support provider! We're seeking enthusiastic Customer Service Representatives for immediate start positions. No prior experience required—comprehensive training provided. Join our dynamic team and deliver exceptional service while building valuable professional skills.
Responsibilities
- Handle inbound customer inquiries via phone, email, and live chat
- Resolve customer concerns efficiently with empathy and professionalism
- Document interactions in CRM systems with accuracy
- Collaborate with team members to resolve complex issues
- Meet performance metrics for response time and resolution
- Participate in ongoing training programs
- Identify opportunities to improve customer experience
Qualifications
- High school diploma or equivalent required
- Outstanding communication and active listening skills
- Ability to thrive in a fast-paced environment
- Strong problem-solving abilities
- Basic computer proficiency (typing, navigation)
- Positive attitude and adaptability
- Reliable transportation to downtown Atlanta office