Job Description
Are you a people person looking for an exciting new career path? Apex Support Solutions is currently seeking enthusiastic and dedicated Customer Service Representatives to join our growing team in Fort Worth, TX.
We understand that everyone starts somewhere. That’s why we offer comprehensive paid training for candidates with no prior experience. If you have a positive attitude and a willingness to learn, we want to hear from you!
Why Join Us?
- Immediate Start: Don't wait weeks to begin your career.
- No Experience Required: We provide all the tools you need to succeed.
- Competitive Pay: Earn $16.00 - $20.00 per hour.
- Great Benefits: Health, dental, and vision options.
Responsibilities
- Greet and assist customers via phone, email, and chat with professionalism and empathy.
- Resolve customer inquiries and complaints in a timely and efficient manner.
- Process orders, returns, and exchanges accurately.
- Document all customer interactions in our CRM system.
- Collaborate with the sales and support teams to ensure customer satisfaction.
- Identify opportunities to upsell products and services to existing clients.
Qualifications
- High school diploma or GED equivalent.
- Excellent verbal and written communication skills.
- Basic computer proficiency and typing speed.
- Strong problem-solving abilities and a customer-first mindset.
- Ability to work in a fast-paced, team-oriented environment.
- Reliable internet connection (if remote/hybrid).