Job Description
Are you looking for a rewarding career in customer service without the need for prior experience? Sunrise Support Services is seeking enthusiastic individuals to join our team in Sacramento, CA.
We offer comprehensive training and a supportive environment where you can grow professionally. If you are a great communicator with a positive attitude, we want to hear from you.
Why Join Us?
- Zero Experience Required: We provide full training to get you ready.
- Competitive Pay: Earn $17.00 - $22.00 per hour based on performance.
- Growth Opportunities: Clear pathways for advancement within the company.
- Modern Work Environment: Enjoy a collaborative office culture in the heart of Sacramento.
Apply today and take the first step towards your new career!
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers in navigating our products and services to ensure satisfaction and retention.
- Document all customer interactions and feedback accurately in our CRM system.
- Collaborate with the team to resolve complex issues and improve service processes.
- Identify opportunities to upsell or cross-sell products based on customer needs.
- Maintain a positive and empathetic demeanor, even when dealing with difficult situations.
Qualifications
- No prior customer service experience required; full training provided.
- High school diploma or GED equivalent.
- Excellent verbal and written communication skills.
- Proficient in using computers and navigating web-based applications.
- Ability to multitask and manage time effectively in a fast-paced environment.
- A reliable computer and high-speed internet connection are required for remote work options.
- Must be authorized to work in the United States.