Job Description
Join our award-winning team as a Local Customer Service Representative! We're urgently hiring motivated professionals in San Diego, CA with paid training programs to launch your career in customer support. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your growth is our priority. No experience necessary – we provide all training! Opportunities also available in Texas for future career expansion.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Resolve inquiries efficiently using CRM systems
- Document interactions and maintain accurate records
- Collaborate with team to improve service processes
- Meet/exceed performance metrics for resolution times
- Upsell products/services when appropriate
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent required
- Strong communication skills (written/spoken)
- Proficient with basic computer applications
- Customer service mindset with empathy
- Ability to multitask in fast-paced environment
- No experience necessary – paid training provided
- Must pass background check
- Available for flexible shifts (including weekends)