Job Description
Launch Your Career with Paid Training & Weekly Pay!
Join our award-winning customer service team in sunny Florida! We're seeking motivated individuals to provide exceptional support to our diverse clientele. No experience? No problem! Our comprehensive paid training program equips you with all necessary skills. Enjoy weekly paychecks, competitive benefits, and a dynamic work environment.
What We Offer:
• 4-week paid training program
• Weekly direct deposit pay
• Health/dental/vision benefits
• Career advancement opportunities
• Collaborative team culture
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (CSAT, AHT)
- Collaborate with team to improve service quality
- Adhere to compliance and security protocols
- Identify upsell opportunities for premium services
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to type 35+ WPM with accuracy
- Proficiency with Microsoft Office Suite
- Previous customer service experience preferred
- Must pass background/drug screening
- Flexibility to work rotating weekends
- Valid Florida driver's license (for occasional off-site duties)