Job Description
Join our award-winning team as a Customer Service Representative with paid training and daily pay options! We're seeking passionate individuals to deliver exceptional support to our tech clients in San Jose. No experience necessary – we provide comprehensive training to launch your career in customer service. Enjoy competitive pay, flexible scheduling, and the opportunity for growth within our dynamic organization.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve technical issues and provide product support
- Document interactions accurately in CRM systems
- Collaborate with technical teams to resolve complex cases
- Maintain high customer satisfaction metrics
- Upsell products/services when appropriate
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (college preferred)
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer proficiency (MS Office, CRM systems)
- Customer-focused mindset with empathy
- Reliable transportation to San Jose office
- Availability for flexible shifts including weekends