Job Description
Start Your Career Journey with Paid Training & Immediate Hire!
Join Elite Support Solutions as a Customer Service Representative in Detroit, MI – no experience required! We offer comprehensive paid training and immediate placement in a dynamic, supportive environment. Perfect for career changers or recent graduates looking to enter the thriving customer service field. Enjoy competitive pay, health benefits, and growth opportunities within our award-winning team.
Why Work With Us?
- Full paid training program (4 weeks)
- Immediate hire upon training completion
- Health, dental, and vision insurance
- Performance-based bonuses
- Career advancement opportunities
Responsibilities
- Handle inbound/outbound customer calls and inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required – training provided
- Strong communication skills (verbal/written)
- Basic computer proficiency (typing, internet navigation)
- Problem-solving mindset with attention to detail
- Ability to work flexible shifts (including evenings/weekends)
- Positive attitude and customer-focused mindset
- Must pass background check and drug screening