Job Description
Join our award-winning team as a Customer Service Representative and kickstart your career with comprehensive paid training! We're seeking compassionate professionals to deliver exceptional support while enjoying weekly paychecks and growth opportunities. No experience required – we provide everything you need to succeed in a dynamic environment.
What We Offer:
- Full paid training program (4 weeks)
- Weekly direct deposit pay
- Health benefits & 401k matching
- Career advancement pathways
- Modern downtown Austin workspace
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Maintain detailed customer records in CRM systems
- Collaborate with support teams for complex cases
- Meet/exceed monthly performance metrics
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to type 35+ WPM with accuracy
- Customer service mindset (patience & empathy)
- Basic computer proficiency
- Reliable transportation to downtown Austin
- Flexible availability including weekends