Job Description
Join Our Elite Team: Part-Time Customer Service Reps Needed in San Diego & NYC!
Are you a people person with exceptional communication skills? Elite Client Solutions is seeking dynamic Part-Time Customer Service Representatives to join our award-winning team. Enjoy flexible schedules, competitive pay, and the opportunity to make a real impact. Positions available immediately in both San Diego, CA and New York City. No nights or weekends required!
Why Work With Us?
- Industry-leading training and development
- Health benefits for part-time employees (20+ hours/week)
- Clear advancement pathways to team lead and supervisor roles
- Modern, collaborative work environment
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Resolve inquiries and complaints with empathy and efficiency
- Process orders, returns, and account modifications accurately
- Document all interactions in CRM system
- Collaborate with team to improve service protocols
- Meet/exceed quality and productivity metrics
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong typing skills (40+ WPM)
- Proficiency with Microsoft Office and CRM software
- Excellent verbal/written communication skills
- Ability to multitask in fast-paced environment
- Flexible availability (including some evenings)
- Positive, solution-oriented mindset