Job Description
Join GlobalConnect Solutions at our exclusive Louisville hiring event for full-time Call Center Representatives! We're seeking passionate individuals to deliver exceptional customer experiences while building rewarding careers. Enjoy competitive pay, comprehensive benefits, and a supportive team environment. No experience necessary – we provide paid training!
Why Join Us?
- Starting wage: $18/hour + performance bonuses
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Career advancement opportunities
Event Details:
- Date: October 28, 2023
- Time: 9:00 AM - 5:00 PM
- Location: 400 Commerce Square Dr, Louisville, KY 40202
Responsibilities
- Handle incoming/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and billing
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Participate in ongoing training and coaching sessions
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (typing, CRM software)
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Louisville
- Availability for flexible shifts (including evenings/weekends)
- No experience required – training provided