Job Description
Join Our Exclusive Weekend Shift Hiring Event! Premier Customer Solutions is seeking motivated Call Center Representatives for our weekend shifts in Portland, OR and Virginia. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a dynamic team environment.
Why Join Us?
- Weekly pay + performance bonuses
- Health/dental/vision insurance
- 401(k) with company match
- Paid training and certifications
- Flexible weekend scheduling
Apply now to secure your spot at our hiring event!
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism
- Resolve billing, technical, and service issues
- Document interactions using CRM systems (Salesforce)
- Meet/exceed performance metrics (CSAT, AHT)
- Collaborate with team members for seamless service
- Adhere to compliance protocols and data security standards
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service/call center experience
- Exceptional verbal/written communication skills
- Ability to type 40+ WPM with 95% accuracy
- Proficiency with Microsoft Office and CRM platforms
- Availability to work weekends (Sat/Sun) + holidays
- Problem-solving mindset and attention to detail