Job Description
Join our award-winning customer service team in Fresno! ConnectCare Solutions is seeking motivated individuals for part-time Customer Service Representative roles with comprehensive paid training. Perfect for students, career changers, or those seeking flexible hours. Enjoy competitive pay, benefits, and a supportive environment where your growth matters.
Why Join Us?
• Paid 2-week training program
• Flexible scheduling options
• Health/dental benefits for part-timers
• Career advancement opportunities
• Positive team culture
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues
- Process orders, returns, and service requests accurately
- Document interactions in CRM systems with precision
- Collaborate with team to improve service processes
- Maintain compliance with company policies and regulations
Qualifications
- High school diploma or equivalent required
- Strong verbal/written communication skills
- Basic computer proficiency (MS Office, CRM systems)
- Empathy and patience in customer interactions
- Ability to multitask in fast-paced environment
- No prior experience necessary - training provided!
- Positive attitude and willingness to learn